What is the Problem?

­­­­­“What can we do to make you feel safe and supported?” Safe and supported? What does that even mean? Two years ago, I was standing at the sample cart at Teavana, and two businessmen walked by me. One was white and one was of mixed race. As they walked by, I asked if they would... Continue Reading →

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Working in Retail Fixed Me

There are certain aspects of one's personality that need to be adjusted but go by unnoticed. Today at work, I was asked to watch a video by a motivational speaker who told of his experience with one Starbucks partner at a Minnesota airport terminal. He said he'd never forget this encounter due to that partner's... Continue Reading →

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